About our company

Welcome to DSLR Cameras Arena.com

DSLR Cameras Arena belongs to Phones Corporation Ltd., it's the new DSLR Camera Division.
Phones Corporation Ltd. is a Limited company registered in United Kingdom with the Companies House Registration Number 05666132, and was opened for business in January 2006, following this link you can take more info about us, please kindly note this service is only available from Monday to Saturday 7.00am to 12 Midnight UK Time.
We offer a huge range of photographic products, from the family camera to the complete professional photographers kit, shopping by us, you can get the best prices and exclusive offers on a huge range of products like Digital Cameras, Camera Lenses, and Flash.

Contact:
Sales Department: Mr. Paolo Colombo
Phone: +39 3406587368
Fax: +44 208 711 3568

e-mail salesdpt@dslrcamerasarena.com

MSN Live Chat: lucendro@msn.com

Company No. 05666132

User Agreement

All contents of the "Site" may be changed by DSLR Cameras Division - Phones Corporation Ltd. in the future without prior notice. It is you, as a user, to periodically return to our site and receive the newest updates of the terms and conditions for amendments. Any amendments of terms and conditions will be taken in effect immediately. Your continued usage of http://www.dslrcamerasarena.com following any changes will constitute agreement to such amendments.

Pricing:

While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot guarantee that they are. We do, however, update this web site as frequently as possible. You must ensure that, prior to placing an order, you have checked all relevant details about the products and/or services you have selected, as those may have changed since you last visited this web site.

All products and/or services displayed on this web site are subject to availability. We will advise you if a product or service is unavailable. All prices are subject to change at any time up to the time the order is shipped. If a price is corrected due to exceptional circumstances, we will inform you as soon as possible and provide you with the option of either cancelling the order or to continue with the order at the corrected price.

Credit Card payments:

All credit and debit card transactions are handled by PayPal on their own SSL secured server.
PayPal take security very seriously, and they assure your credit card details are securely sent from your computer to PayPal, with 128-bits industry standard SSL encryption.
DSLR Cameras Arena.com will not be given your credit or debit card details from PayPal.
All we receive from PayPal is an email informing us that they have received your payment.
If you place an order with credit card follow these steps to speed up the things with the verification security checking:
1st a PayPal verified account with verified shipping address is appreciated.
2nd don’t create an account with a free email address like hotmail – yahoo etc., this will speed up your order's processing.

Customs & Import Duties:

Customers are responsible for the customs and import duties that may be applicable with their order depending on their country. Please ensure that you fully understand import laws before placing your order with DSLR Cameras Arena.

Products & Warranties:

Products sold on this web site are brand new not refurbish or used, boxed in original packages.
The delivery takes about three - four days upon the order has been shipped out.
All the products have the english language installed by default.
We are providing DOA (Dead on Arrival) on all of our products, and customer need to report any DOA items within 24 hours after package received. We do perform a quality check before shipment. There all items are guaranteed 100% working properly before ship out.
Products sold on DSLR Cameras Arena.com do not carry any manufacture warranty.
We offer an extensive warranty service on some of our products. If this service is available, it will appear on the item's page as option.
Furthermore some products on our site do come with " One Year International Warranty " already included in the list price, if this is the case, it would be stated in the product description.

Shipping:

Orders are Processed within 24/48 hrs after payment (except during the weekend periods & bank holidays). Delivery is approximately 3-4 business days after processing is complete.
After an order has been despatched successfully, we will provide a tracking number. You can then view the status of your order directly online.

Shipping Insurance:

Shipping Insurance Fees are to ensure protection for your shipments from door to door. This service covers against physical loss or damage that could occur due to external causes during transportation. It applies to the direct replacement or repair cost of the shipments transported and transportation charges are automatically insured with your shipment.
DSLR Cameras Arena will not be held responsible for lost/stolen items if shipping insurance was not purchased at the time of order.
Please take note that all packages shipped out without shipping insurance are covered by the respective freight provider based on their limited liability of the following amounts: US$100.00

Return Policy:

The return policy governs any purchase made through our DSLR Cameras Arena.com website. We authorise the return on products that are brand new & un-used only.
DSLR Cameras Arena.com offers a 7 Days Return Policy for defective items from the date of arrival (Dead on Arrival) at your location. The 7 Days period starts when the item shows delivered. Customer's returned item must meet these requirements in order to be accepted by us.

• Customers are responsible for return shipping charges. This also applies to defective items.
• Any item lost in the mail will not be responsible by DSLR Cameras Arena.com
• For Item becomes defective after the 7 Days of delivery, the customer will have to contact the manufacturer for further assistance. Buyer should be aware that products sold by us do not come with any manufacture warranty.
• All returned items for refund must be brand new and un-used, unless otherwise faulty.
• All goods MUST be returned 'AS SOLD' in the original packaging with all components and accessories.
• Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product, it must have been done so without damaging the box and packaging and damaging the product in any way) and must be re-packaged as received.
• Goods must be returned to our Returns Department within a further 7 days from authorisation. We are unable to accept returns of any kind after this period.

All returned items for refund are subject to a minimum 25% restocking fee (There will not be restocking fee on defective items).